Sears Compliment - Replacement Agreement
TULSA, OKLAHOMA -- I am so impressed with Sears. Two years ago, I bought a scanner from Sears. With it I bought a 3yr/$10 replacement agreement. Well, my scanner stopped working and wouldn't power on so I took it back to Sears with my replacement agreement. They didn't ask any questions, the associate got me a newer model of the same scanner I bought which had so many more options than the old one. He switched them out, it didn't cost me a dime, and my agreement is still in effect for another year. This was outstanding service.
BTW, I am not an employee of Sears and never have been. I am just a consumer who is impressed that anyone offers this kind of service.