Bill Mason Chrysler Jeep Excelsior Informative - Don't Buy A Car From This Dealership
EXCELSIOR, MINNESOTA -- This month I purchased a pre-owned car from this dealership.When I agreed to buy the car the car from the Internet salesperson he told me that the car would come with a new car service contract I ask him what did that include in that service contract he told me 99.9 percent of all parts of the car and its included in the price and it will not be extra so I agreed to purchase the car.
Well when it came time to sign the paper work I met a smooth talker he told me that he was the general manager (WOW HE SEEMED TO YOUNG FOR THAT) Well I signed the contracts it only took a few minutes but when I asked questions regarding the warranty he tended to be distracted by the phone Ringing and vistors/girl Friend coming in and felt he was ignoring my questions and kept saying yes to questions not relating to the purchase I felt nervous after I left.
Well yesterday I went to another dealer to service my Jeep I gave the service guy my info and he checked on the computer and told me that there is no service contract relative to my car, I then called bill mason Chrysler and left the Internet person a voice mail and he never returned my call I stated you people told me that I had a warranty that covered everything on the car. Never returned my call. I found out that I needed a new transfer case and it wasn't covered due to no warranty. I called the dealer again to find out I never paid extra for that warranty I told them the sales person [snip] told me that one was included and so did the General Manager they all denied this.
Moral of the story the sales people are all fast talkers and desperate to sale me any thing.