Orbitz Compliment - Orbitz Offers Quick Resolutions!
I had some issues with Dollar Rent A Car overcharging me for insurance that I'd already purchased through Orbitz when making the reservation. Dollar refused to resolve the matter.
Orbitz was very responsive and their insurance company (Access America) refunded the insurance money, (even though it was Dollar's mistake). I've gotten great rates through Orbitz and had good experiences with my reservations. This was the first problem and they worked quickly to resolve the issue.