Access America Compliment - Rental Car Insurance
I'd purchased insurance through Orbitz for a rental car with Dollar Rent A Car. Dollar also charged me for insurance and refused to refund the charges even though I'd had a policy in place which I showed them when picking up the car. The insurance I had in place was with Access America (through Orbitz). Both Orbitz and Access America were very helpful and responded quickly and Access agreed to refund the money I'd paid for the double coverage.
Thanks Access America!