WAMU Complaint - Rate Hike
I've had a WAMU platinum card for a very long time. I had a fixed rate of 8.99% for as long as I can remember. The other day I opened my bill and was surprised to see my rate was now 15.99%. I've never been late with them or any other creditor. I always pay well above my minimum due. I thought it must be a mistake so I called WAMU. They told me they reviewed my credit report and even though I have no late payments or any other issue I'm now a higher risk and there's nothing I can do about this rate. They said they sent me a notice allowing me to opt out yet I received nothing. And of course that option is now gone. If this is how they treat there GOOD customers I can only image if you are ever late. Stay away from these crooks.