Netvision1.com (Formerly DK Wireless) Complaint - Deceptive Trade Practices
PLANO, TEXAS -- We cancelled service with Cavalier LD services in Feb of 2008. In June we stopped payment because they were still debiting our account and charging interest on minimal charges. When I spoke to their representative in June, they apologized and promised to send a final invoice so that we could settle with them.
Cavalier NEVER sent us a physical invoice, instead posting it to some unknown web site. In September we received their bill in paper format FROM A COLLECTION AGENCY, now up to $172.97 for an account we were not using. When I called them to complain, they faxed me the invoice I never received, still with no detail of the original charges, and now up to $125.13 as they added their finance charges to a trivial balance (<$25) from earlier in the year.
I have filed complaint no. 20431580 with the Federal Trade Commission and urge you to do the same if you are victims of their same deceptive trade practices.