Ashley Furniture Complaint - Preying On Your Layaway Records
SAN ANTONIO, TEXAS -- I had furniture on layaway last year and received a call from a company called TRS Home Furnishings to see if I wanted to get my furniture out early because TRS finances for Ashley. My question is how can Ashley's get away with doing this when both companies are not related whatsoever. Okay, it is all about the money. I got involved with TRS when I craved a sofa and loveseat and it has been a nightmare every since.
To boot, one of the pillows was missing from the furniture after it arrived. Back to the TRS, the Better Business Bureau in my hometown classifies them as a collection agency. Go figure. The collection tactics are, well you know, not what would be considered on the up-and-up. BE CAREFUL. Do your homework.
You will end up paying three times the amount of the furniture. And get this, they will not send statements or provide you with an itemized bill. Hmmm, might this be what is called "hidden fees"?