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CoreComm Complaint - Fraudulent Practices - Dial-up Internet
Dial-up Internet - Complaint
WILLIAMSVILLE, NEW YORK -- I canceled service in 2004 and they continued to bill me through 2007 (my accounting department didn't tell me I was still being billed on my credit card). They called me today and indicated I owe them claiming they received my cancellation and 3 days later I called and reinstated, which I didn't. They would not collaborate the information or validate its source, only said "our notes indicate you reinstated". It appears they make it very difficult to cancel and falsify information on their "NOTES" to keep you on the hook.
I will be going after them for the payments they took from my credit card. Do not do business with these guys.
I will be going after them for the payments they took from my credit card. Do not do business with these guys.
Comments:
Posted by Anonymous on 2008-10-02:
Sounds like the same game AOL is playing on people right now too. Guess these dial up companies see the end is near and are grabbing all they can first.
Posted by jonsr49735 on 2008-10-07:
I agree they made it almost impossible to cancel my account. I emailed them and then they said I had to fax it or snail mail it in order to cancel my service lucky I caught it after they billed me the next time but never returned the payment. They are about a crooked as they can get in my opinion!! They make it next to impossible to cancel in hopes that you will let it ride so they can scam you for another month or two's service! Piss poor product so they have to figure out a new and different way to make money, scam the unknowing! You guys will be out of business soon! GOOD BYE F---Kin' LOW LIFE SCUM! Prime example of what is wrong with this country today!
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