Dunkin Donuts Complaint - Dunkin Donuts Refused To Give 99 Cent Egg/Cheese Sandwich
EASTHAMPTON, MASSACHUSETTS -- On October 3, 2008 I visited the Dunkin Donuts located at 126 Northampton St. Easthampton, Massachusetts at 9:45 A.M. I always get an extra large hot coffee and noticed a large poster on the window advertising 99 cent egg and cheese with any hot/ice coffee. I asked for the 99 cent sandwich and was informed that the English muffins were frozen and I could NOT have the 99 cent sandwich. I requested that the English Muffin be substituted for a croissant or bagel and I was rudely informed "THERE ARE NO SUBSTITUTIONS". I said "All the money Dunkin Donuts makes, you can't do this?"
The answer was NO.
It's not the customers fault that Dunkin Donuts had frozen English Muffins that morning.
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