Discover Card Complaint - Fraud Prevention And Cash Back Bonus
UPLAND, CALIFORNIA -- I had been a member since 1994. I have always paid my bill off in full and have never missed a payment nor had I ever been late. There was one fraudulent charge of about $400 which was clearly not by me. Discover knew it was not me,but would not cover my charges because I did not want to have to go to the police station to file a report. They made me fell more like the criminal than the victim. They continued to question me and pressure me. Then when I closed my account they would not let me cash out or use my $127 dollars that I had in my cash back bonus award.
I used to be very happy with Discover and recommend it to other people. Now I am very disappointed and would not recommend or use Discover again.