Babies R Us/ Toys R Us Complaint - Trying To Order A Crib. Does Anyone In The Company Have A Clue?
Tried for a month to buy the Baby Cache Manhattan Crib. Spent 2 hours on phone talking to stores babiesrus customer service, their online department, supervisors, etc. No one in the company has any idea when to expect their stores to get product. Cant order it, you must go into the store to purchase, but only if they have one in stock,; which no store does or has for a month. I am supposed to call every couple of days to see if anything comes in. They have no idea if they are expecting any of them. 888-babiesrus couldn't give me any information and wouldn't for that matter. I also caught them lying to me about getting me a supervisor and I called him on it. the real supervisor didn't seemed to care. I have not been able to find any info on Baby Cache company and they don't give out that information. I was warned about using Babies R Us but wanted to be fair and objective. I have given the company every chance to fix it. Does anyone have Baby Cache corporate info? Can't locate anywhere.
Boycott BRU and save yourself the heartache of being let down once again by greedy companies.