Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

6
Helpful
Votes

AT&T Long Distance USA Complaint - Fraudulent business practices of AT&T and Advanced services Billing Inc. - ENHANCED SERVICES BILLING INC.

ENHANCED SERVICES BILLING INC. - Complaint
Review by Kimwsmith on 2008-10-04
ALABAMA -- On my AT&T phone bill. About a year ago I received notice that my statement from AT&T would begin arriving in a "new format". This notice was presented as though AT&T had adopted an easier to understand billing format. However: AT&T was NOT the one changing the format. AT&T had conspired with "Enhanced Services Billing Inc." to add a FRAUDULENT charge of %15.95 A MONTH for my "New Enhanced Bill" to already over rated services from AT&T.

My wife had clicked on a coupon and innocently gave out our phone number to these criminals. When I called "Enhanced Services Billing" at 1-888-293-3724 they said they will credit me for the $130.00+ they and AT&T had conspired to FRAUDULENTLY obtain from me for IMAGINARY "services".

I called AT&T at 1-888-757-6500 and informed them that I am aware of their fraudulent conspiracy with "Enhanced Services Billing Inc." to demand they stop billing me for something I never received, wanted, OR AUTHORIZED.

The AT&T representative I talked to asked if I or my wife had "read the fine print" on the coupon? That: shows me that AT&T is well aware of the perpetrated fraud and is ALSO A PARTICIPATING PARTY TO FRAUDULENT BUSINESS PRACTICES.

This illegal charge was never verified with any confirmation whatsoever. They just started the billing process in the hope that they would get away with it.

If I don't get my money back in a reasonable time: I will set up a computer with a modem to speed dial their toll free number at "Enhanced Services Billing Inc." with thousands of "hang-up" calls to cause damage and disruption for those thieves.

"Enhanced Services Billing Inc." is committing wire fraud and AT&T IS A WILLING PARTICIPANT who also receives monetary compensation related to this fraud.

I am canceling all of my AT&T "services". Getting a cable internet connection and "Vonage" as my telephone service. And: that choice is much cheaper, and of higher quality than what AT&T provides.

This raw deal has actually helped me find a much better deal elsewhere.

Ditch AT&T! you never know when they will screw you too! Sooner or later: THEY WILL!
Comments:
Posted by tnchuck100 on 2008-10-04:
Become proficient in this battle with AT&T/Enhanced Services Billing. You will need the experience when you fight with Vonage. Vonage will make AT&T seem like they were Mom.
Posted by MyDogsMom on 2008-10-04:
Actually no...AT&T won't screw me over. I won't click on a coupon and give them my phone number without reading exactly what I'm agreeing to.

How long did these charges go on without you noticing them? You should have caught the charge the first time it was charged and you might have had a legitimate complaint that your wife didn't know what she was agreeing to. But if you let the charge go month after month, it just makes you sound disgruntled now. Your complaint should be directed at your wife, not AT&T. She's the one the who agreed to the charge!

As for your comment about "phone bombing" them...that's illegal and just plain stupid even if they are scammers.

MDM
Posted by Ponie on 2008-10-05:
Your wife 'innocently' gave out your phone number? Quick, have her give it to me--I have a bridge I've been trying to unload for quite some time but have had no takers.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
AT&T Long Distance USA:
Overall Rating:StarEmpty starEmpty starEmpty star