Bank One, aka First USA, Homecomings, GE Capital Credit, Wingspan Bank, Chicago Informative - Unscrupulous, Devious, Credit Card Billing
WILMINGTON, DELAWARE -- For many years, we had a Bank One credit card and a Wachovia credit card with a combined credit limit of over $20,000 and with a combined balance (at that time) of about $8,000. This was a relatively high balance for us, as we had just purchased a home and had used the cards for home improvements. In May of 2003, Bank One took over the Wachovia credit card and issued us another Bank One card.
We had never missed a payment nor had we been late on any payment to them or to any other creditor. Our credit report is pristine.
Upon the arrival of the statements in June, we were shocked to find that Bank One had arbitrarily, and without notice, raised the interest rate on one card from 6.25% to 22.99% and on the other from 9.9% to 24.99%. After spending hours on the phone with incompetent and rude operators and supervisors, the only excuse they could give us was that we had too much AVAILABLE credit, much of that with them; and they would not negotiate.
They would do nothing!
Luckily, we were able to transfer most of their balances to other credit cards and pay off the remainder, but not before Bank One charged us hundreds of dollars in interest charges.
Having read other complaints, others have not been as fortunate with their association with this corrupt institution. I am sure that many who have been subjected to this unethical machination have been left financially destitute and trapped into paying what constitutes usury.
However, I may add that what Bank One did to us and is doing to others, albeit devious and unscrupulous, is not illegal.
UNDER NO CONDITIONS SHOULD ANYONE DO ANY BUSINESS WITH THIS BANK OR ANY OF ITS AFFILIATES; AND IF YOU ARE, YOU HAD BETTER PROMPTLY CONSIDER OTHER OPTIONS.