Frigidaire Informative - Complaint
To Whom It May Concern,
My name is Daniel Frazier and in October 2005 I purchased a refrigerator, stove, dishwasher, microwave, washer and dryer from Nebraska Furniture Mart in Kansas. These appliances are less than 2 years old and I have already experienced problems with all of them but the washer. I could not afford, nor think I would need, the extended warranties (especially within 2 years) and did not purchase them. Nor can I afford the prices that are charged to replace the parts and the rip off service calls.
I know of many people, including my parents, who have had the same appliances for 10-20 years and do not understand the apparent lack of concern you have for your customers.
Needless to say I am disgusted with your products and your retailers and will never purchase another Frigidaire product. Furthermore I will use whatever media at my disposal to advise the public of the inferior products that you produce. I am also contacting the Better Business Bureau and Attorneys General in both Missouri and Georgia. I am sick of being ripped off by major companies trying to get rich.
Company Response on 11/12/2008:
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.
Electrolux Major Appliances
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