Hydroderm Complaint - Hydroderm Is A Total Fraud!
CULVER CITY, CALIFORNIA -- About 3 weeks ago my husband received a package and although it had an incorrect city and zip code, it somehow made it's way to our maibox. It was from Hydroderm and contained products that my husband definitely does not use! Needless to say neither one of us ordered the "free trial"! I have tried to get an RMA to return the items several times. When I go to their web site and click on product returns, I get booted off their site.
Making a phone call is even more frustrating!! It's always busy and then today after patiently holding for 5 minutes, a recorded message comes on tbat says "Please call back during our normal business hours: Monday - Friday 6:00AM-5:00PM Pacific Time". It is Tuesday, 3:20PM Pacific Time!!! What a rip-off this company is.