Bank of America Complaint - BofA Screws Up A Simple Request
WASHINGTON, DISTRICT OF COLUMBIA -- After having numerous problems with Bank of America during my 5 year period of banking with them, I went to a branch to close an account. My account was in a negative by a few dollars so I had to bring it back up to 0 in order to close it. I paid CASH to bring it back to 0 and was given a receipt and assured that "everything is fine."
A couple of weeks later, I receive a nasty letter from them saying I closed my account with a negative balance, and they do not have a record of me paying that negative balance in cash on the day I closed. The letter was really NASTY, saying things like I would never be able to have a bank account with anyone again because they will report me all over the place, etc etc. Thankfully, I had the receipt so I went and stuffed it in their stupid faces. Then they finally fixed their records. And of course, NOT EVEN A HINT OF APOLOGY OFFERED for all the time I had to waste because of their mess up. I guess they are so used to being inadequate by now they think it's normal to constantly make mistakes and pretend nothing bad happened.
WORST BANK EVER. I'M SO RELIEVED IT'S OVER.
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