CelebrateExpress.com Complaint - Terrible
DO NOT SHOP AT CELEBRATE EXPRESS!
I bought a costume for my grandson and had it shipped to him. This company charged my card twice. This is why people are afraid to shop on line. Customer service is terrible there. They do not care about the customer. Customer service department is awful. I have contacted my credit card company and they will be taking care of the situation. My experience with them has been terrible. All I wanted was a costume for my grandson and I got trouble. Lots of time and phone calls and all because they made a mistake and messed up. I will never use celebrate express again.
Awful experience all the way around.
I just bought my granddaughters costume at Buy Costumes [com]. They are almost half the price on shipping and better prices on costumes. I wish I would have ordered from them for my grandson too. I will NEVER shop at Costumes Express again.
I would not shop at CelebrateExpress for anything after this experience. I think that the top people there may want to start reading reviews about their company, and checking out the problems that they have. Some people may not look at their credit card statements and I wonder how many times they have messed up orders and people just did not want to deal with the hassle of trying to get it resolved.