Remit2India Complaint - Remit2india Is Unreliable
UNITED STATES, MASSACHUSETTS -- PENNY WISE POUND FOOLISH to use Remit2India.com services:
I have used Remit2India before and I have got into small issues rarely and most of the time been satisfied. Some of these issues were finally resolved but this time I transferred USD 10,000 and it never got transferred to my NRE account in India. Its Shame on the Times of Money Group.
You can never get their Customer service number 1866 REMIT TO. Their live chat never works. Your repeated emails to relationship officers never is answered unless you say you are interested in transferring a big sum. Once you talk about your complaint you will never get back any call. Their online complaint system does not work. It never generates a tracking number for your reference. This company exists merely to cheat the NRIs. Beware of this group. Their scheme on refer your friend also does not really give you the bonus as they promised on site. My friend claimed to receive his bonus but I never received and I have failed to fight this battle. Since it was a small amount I wasn't bothered. But now its my principle amount of USD 10,000 involved.
It's safe to use ICICI, Western Union than to have sleepless nights after bad experience with remit2india. the customer service people are reachable and at least there is some response. But not so with remit2india.
They have the concept of Insuring the money being transferred. Ridiculous. So, the company acknowledges that it is not safe to use their own site and that it is totally unreliable.
They should advertise "Use Remit2India and Win your own Principle amount". Forget about exchange rate challenge.
Unfortunately there is not much an NRI can do sitting in a country outside India. If someone has any information on how to battle this out please suggest. Is there a place where I can file a suite against such companies?