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ICICI Bank Complaint - Refusal To Close Or Delay In Closing The Accounts - Savings Account

Savings Account - Complaint
Review by saielex on 2008-10-10
I have an existing ICICI bank account with their JP nagar Branch in Bangalore.The bank has deducted an amount of Rs 112 twice for a single statement availed by me.
When the customer support was contacted they gave a false reason saying that the statement was taken twice once on 12/08/08 and on 20/08/08 when in fact I had taken only one statement on 12/08/08.The bank did not revert the amount.Subsequently I decided to close the account.After paying 281 rupees towards the same and handing over my ICICI cheque leaves and the ATM debit card I observed that the account has not been closed even after a month.At the time of closure request (06/09/08)they acknowledged the closure (after payment of 281 rupees towards closure)with a acknowledgment receipt and assured me that the account would be closed in 2-3 weeks.

Since the account was not closed by the bank even after a month I registered a complaint regarding the same After lodging a complaint with customer support and through my netbanking support the customer support contacted me saying that 500 Rs more would be required towards the same.

When questioned why wasn't this intimated when I had earlier visited the branch in person on 06/09/08 for closure request they reverted back saying that I would be required to co-ordinate with the Bangalore JP Nagar Branch.

I have been harassed too long by this ICICI branch at 75/A, 100 FEET ROAD, 6TH PHASE, JP NAGAR, BANGALORE, 560 078.KARNATAKA. My patience has been really tested
by this fraudulent bank.
Comments:
Posted by VSR74 on 2012-07-02:
ICICI bank is a scam. Its total fraud bank.
They steal your money. Thats what their main business. Banking is just a cover up. Actual business is funding fraudulent people, laundering the money to illegal activities, funding .terrorist activities etc.
Do you know ICICI spends 25% of their revenue on marketing and ads. They hire expensive movie actors like sharuk Khan to promote their bank, they have links with underworld activists and mafia .
Customer service people are hopeless and don’t even understand what we are talking. They just keep some paper in front of them read it, no matter what is your question. They spend least money for banking activities and use the rest for illegal activities.
I did a large mount of money transfer to my business account in India, I had to pay my employees in India in a weeks time. They sent me an email after 3 days saying money was deposited in the account, and assumed that everything went fine. On the payroll day everything started bouncing. when I checked the account there is no money. When I call the customer service they said, send an email to nri@icicibank.com. I sent an email, did not hear anything from them for 20 days. After 20 days some moron calls me and tells me there was some name mismatch. If there is a name mismatch and money is not deposited, how did they send an email saying its money was deposited.
I asked them to return the money to my bank in USA, they did not respond for another week, then they sent me another email saying they cannot refund to US $ as the money was already converted to Rupees. They don’t want to deposit the money in Indian bank as there is name mismatch, they don’t want to refund the money. They don’t have any solution for this problem. I had to fight with them for another month. They finally deposited the money in India branch.
I had very bad time with my company employees, I had loose some employees because of this. I am almost at the verge of closing my business.
I am sure they must have used my money for some illegal activity or terrorist activities for 2 months. There has been lot of talk among people about their money laundering activities.
RBI should get involved and investigate these fraud companies and hang the owners to death. I am sure one all the scam will come out, people holding huge deposits in the bank will loose their money.

Guys, Think twice before opening an account with ICICI. Be careful, don’t fall for their marketing talk.
Take your money and close your accounts before you loose it.
Especially don't open NRI account with them, $ is a good source for them to perform illegal activities, if you transfer money from outside country to India though ICICI, you could be finding an illegal activity indirectly.

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