AirTran Airways Informative - Air Tran Airways Overweight and Oversized Baggage Fee---Fraudulent?
WASHINGTON, DISTRICT OF COLUMBIA -- Airline traveler BEWARE! Check your own baggage weight carefully before checking in at the airline.Air Tran baggage scales were FIVE POUNDS off recently. My bag weighed 34-35 pounds on my home scale. When I got to the baggage check-in counter, I noted that my bag was now 40 pounds! Hmmm...gained weight on the Metro ride over to the airport?!?I didn't think anything of it until I did some research after a maintenance delay of my flight caused me to miss my connecting flight. I found many complaints about overweight baggage fees at Air Tran in particular!How could such a thing be proven? BINGO! My bag was delayed, too, and had to be sent to me via Fed. Ex. two days later. Looked on the Fed. Ex. tag attached to my bag when it arrived. There it was---WEIGHT: 35 lbs. PROOF that my bag had not gained any weight after all---there was a problem with the Air Tran baggage scale!Let's see...a charge of $39 is possible if your bag is over the 50 pound weight limit and $79 if the bag is over 70 pounds. Fortunately, I did check out the fine print on the Air Tran web site before I packed up for my trip. I wanted to make sure that I wasn't even close to the limit. BUT, are others so inclined? OR, do most people get socked by surprise by this additionally imposed fee?I suspect that the latter is the case.
I ponder---how much money would Air Tran be expected to take in with those miscalibrated scales???? No fuzzy math here---they could rake in quite a bit of pocket change this way!Now...the real question is does Air Tran do this knowingly? Isn't this FRAUD, if so?
Tell me that they allow the scales to be miscalibrated like that for days on end...and I'll tell you that I think this is fraudulent!Let your experiences be known!