Best Western Hotels International, Inc. Complaint - Level of noise from outside that we could hear in our room was ridiculous
It was as if there were no walls or windows - we got to hear word for word conversations held in the parking lot outside our room; conversations outside our room in the hall; traffic noise from Capilano Rd - it was one of the worst nights that I have ever had to pay for. In the a.m. when we left, the clerk did not know what a complaint form was, and there was no email address on the website, although there was an icon - nothing happened when I clicked on it.
Have stayed in lots of other BW and never had such a problem. Very annoyed.