Quest Complaint - Bad Service And Disconnect
SUN CITY WEST, ARIZONA -- Today again my phone was disconnected from the outside box which is locked and only a Quest or Cox repair person could disconnect. My bill is paid but my phone is dead, dead. Both types of phones in my house are dead because no service.
Quest does not do repair on the weekends so you go without a phone. This is the second time they have done this to me as they did it the weekend of Hurricane Ike and my son lives in Houston and was in danger and my other son is in Iraq. Sister in a home with Cerebral Palsey and I could not call anyone as phone was dead to call out because Quest did not connect right and they refused to come out and fix the entire weekend.
I am disabled and this makes me very upset to the point of screaming! I do not have a regular cell phone and this is nuts that in 2008 companies are getting worse and worse and they then slam one with phone bills that are nuts. They have incompetent repair persons who do not do know what the hell they are doing and I know many many people here in west valley, AZ that have been the victims between Quest and the other phone provider Cox.
Does anyone give a darn as I am so burned up with this issue of these two horrible companies but mainly Quest! Both are bad! Oh yeah there e-mail to report trouble is a joke!