Staples - Littleton NH Complaint - Silver Set-Up Package
LITTLETON, NEW HAMPSHIRE -- Purchased a Hewlett Packard Computer Saturday morning after a lengthy discussion with one of the salesman I gave him all the spec's on what I needed and he sold me a clearance HP DV4-1020US. In good faith I took his advice and bought this clearance laptop on the spot. He also talked me into the "Silver Set-Up Package" and explained to me that this would take a few hours and I could come back in the afternoon and pick it up. Not willing to wait I told him I would come back next week. Monday I called to pick it up and in speaking to two different sales people (waiting 15 minutes on the phone) I was told it would now take a few days. How did we go from a few hours to a few days ??????
I am very sorry I made this purchase AND I QUESTION THE ADVICE I RECEIVED FROM THEIR SALES TECH !!!