The Sofia Hotel San Diego Complaint - Customer Service and Pest Problem

Review by 10281997 on 2008-10-13
SAN DIEGO, CALIFORNIA -- I have stayed in The Sofia Hotel San Diego for couple days, and the first night I saw Roaches in the room and called the front desk and did a complain about it they changed my room and we had the same problem in the other room so when I wanted to check out of the room they wanted the charge the full day price because I have rented the room from another internet web site, and they will not do anything else but put me into a different room.

This HOTEL is not clean and for the price of it it is not even worth to stay in it even for a day.
Comments:2 Replies - Latest reply on 2008-10-13
Posted by Anonymous on 2008-10-13:
I dislike roaches about as much as I dislike Comcast cable
Posted by D on 2008-10-13:
It sounds like you rented a room in a flop-house..One of the disadvantages of booking a room on an internet site..

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