Whirlpool U.R Freezer Model EVL181NXTQ00
Upright Freezer - Complaint
KINGWOOD, TEXAS -- We wanted to upgrade our freezer and purchased a new upright frost-free freezer from Lowe's in Kingwood, Texas in June 2008. We had the delivery people take our old freezer of 25 years which still worked, but was manual defrost. Hurricane Ike came along in September, 2008. We were without electricity for 7 days. When the power came on our new freezer did not. We were told by Whirlpool's service technician that it was due to a power surge (Act of God) and that Whirlpool nor Lowe's is responsible.
Needless to say, we will no longer be purchasing any major appliances from Lowe's nor will we EVER purchase anything made by Whirlpool or W.C. WOODS, the maker of said freezer.