Abercrombie & Fitch Complaint - Returns And Exchanges
LEXINGTON, KENTUCKY -- I purchased a size small shirt for my daughter paying for it with a credit card. After getting it home, it was decided it was too small, so I took it back the next day to exchange for a medium. The medium ended up being too large. When I took it back to the store, they said I could only have store credit. I had the receipt and all tags were still in place. Their explanation was that they only give store credit for exchanged merchandise. If they have this information posted or if people only knew, of course they would return all items and repurchase. They gave me a card with a number which I called from the mall. I was told someone would get back to me which they never did.
I just wanted to be treated fairly. I wanted credit on my credit card, they same way I paid for it.