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Dominoes Pizza Complaint - Failure To Deliver On Time

Review by hillbillylady on 2008-10-15
RATHDRUM, IDAHO -- After ordering on line from the local Dominoes, my computer showed that delivery (45 minutes after order was placed) had been made. I called the store and was told, after waiting all that time for dinner, my order was just getting ready to go out the door. I cancelled the order, and then the manager asked me if I still wanted my order.

What part of the "30 minute" delivery don't they understand? I drove by the store 5 minutes later and there were 4 delivery vehicles parked in the lot and only 1 customer in the store.
Comments:11 Replies - Latest reply on 2008-10-16
Posted by Anonymous on 2008-10-15:
So you live less than 5 minutes away but you wanted it delivered?? Oh brother.
Posted by Davenport on 2008-10-15:
They don't guarantee the 30 minutes anymore, from my understanding, and haven't for years.
Posted by Hugh_Jorgen on 2008-10-16:
It appears you don't understand "thirty minute delivery". That's the delivery - it says nothing about how long it takes the to make and bake the pizza, just that once it's out the door you will have it within 30 minutes.

Posted by ejack053824 on 2008-10-16:
I'm with "The Judge" on this one! Oh brother!
Posted by DebtorBasher on 2008-10-16:
I thought Dominoes stopped their 30 minute delivery guarentee because there were too many accidents with their delivery people who were a bit careless getting through traffic to get the pizza delivered. I know that was stopped here.
Posted by DebtorBasher on 2008-10-16:
If I were deliverying pizza...they better give me at least two hours to deliver...I need and hour and 45 minutes of "lost time" to find the dang houses!
Posted by Anonymous on 2008-10-16:
Basher -- Delivering pizza's is easy money... Paid for my bad habits in college. You should look into it. The twins alone would pull in a 100 bucks a night.
Posted by DebtorBasher on 2008-10-16:
But Crabby...you don't understand...95% of the time I leave my house, I get lost!
Posted by ejack053824 on 2008-10-16:
Yall...Basher's internal GPS has always been on the fritz. She would lose her ass if it wasn't attached to her. LOL!!
Posted by DebtorBasher on 2008-10-16:
I can't disagree with you on that one Ejack...I mean, when you're right, you're right!

Like I said, I always remember when I "tried" to help a blind man and directed him in the wrong direction and he somehow knew it and got himself turned around and found his own way to where he was going...I never lived that one down. My Mom was with me and she always reminds me, "You got that poor blind my lost and he had to find his own way"...and he really was blind, white cane an all...
Posted by Anonymous on 2008-10-16:
Dominoes? Wouldn't you rather spread some sauce on a piece of cardboard? It costs less,and tastes the same

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