Porsche West Houston Complaint - $64,000 Mistake
HOUSTON TEXAS, TEXAS -- I should have gone somewhere else when they tried to hose me on the financing and trade in but I didn't.
The car was delivered with one tire overinflated to 76 pounds. After that, things went along OK for a while until the next to last visit to the service department. They told me I had an unrepairable tire. I said OK. Then when they discovered they had no tires in stock, they repaired the unrepairable tire. I don't like being LIED to, do you?
They never have the tires in stock. Neither does Discount Tire. And the rear tires only last about 10,000 miles. That was my experience and it was verified by the service writer at the dealership.
Then at less than 2 years and less than 20,000 miles the clutch went out. I was shocked to discover there was NO WARRANTY and I was being hosed to the tune of $3443. No help from Porsche Cars North America, Atlanta GA either.
Also squawked the remote which is supposed to open the trunks. They could not duplicate the problem??? Duh, click the clicker and nothing happens. And the car left the shop showing two bars low (one quart low) on the computerized oil "dipstick".
Beware, there are better products than Porsche.
For example: BMW ***with*** clutch warranty. A BMW M3 costs a little less than a Cayman S and it will blow the doors off the Porsche >>>.8 second quicker in 1/4 mile. Even an entry level BMW 135 is quicker than a Cayman S which costs about twice as much as the 135.
If you opt for the plain Cayman or Boxster you'll be in the Subaru league performance wise.
If you just must have a Porsche and don't mind getting dusted by less expensive cars:
Use your brakes or coast thru corners and to a stop--don't downshift because the clutch can't take it and there is NO WARRANTY on the clutch in a Porsche.
The Houston BBB erroneously reports no complaints against Porsche West Houston but if you check the parent company Sonic Automotive they report an UNSATISFACTORY record with 28 unanswered complaints and 13 unresolved complaints. BEWARE SONIC AUTOMOTIVE and the many brands of foreign cars they peddle!!!