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Stafford Auto Sales Complaint - Be Aware Of Stafford Auto Sales Poor Customer Service And Numerous Car Problems - Automobile
Automobile - Complaint
STAFFORD, VIRGINIA -- I just want to take a minute to warn everyone about the numerous problems I have had with Stafford Auto Sales. I purchased a car from them several months ago and have had a never ending list of problems with the car. I have put less than 800 miles on the car and I am already having issues with the transmission and numerous warning lights. They will not stand behind what they sell and are very rude when you ask if they are willing to help with the problems at all. I know I am buying a used car but it was only 4 years old with good miles so I feel they should do a better job of standing behind the cars they sell but even so I am willing to look past these issues.
It was the title issues with them that are a real problem. First it took well over a month and 2 sets of temporary tags to get my title. When I did finally get it, it was the wrong one so I had to wait yet again for my other title to arrive. They then said there was a mix up with several titles and I would have it as soon as possible (which ended up being at least another 2 weeks).
I reported this company to the BBB as well as numerous other agencies and it seems as though I was not the first. I would stay away from this dealership at all costs no matter how good the deal may seem you are getting. This business is very poorly run and extremely unprofessional.
It was the title issues with them that are a real problem. First it took well over a month and 2 sets of temporary tags to get my title. When I did finally get it, it was the wrong one so I had to wait yet again for my other title to arrive. They then said there was a mix up with several titles and I would have it as soon as possible (which ended up being at least another 2 weeks).
I reported this company to the BBB as well as numerous other agencies and it seems as though I was not the first. I would stay away from this dealership at all costs no matter how good the deal may seem you are getting. This business is very poorly run and extremely unprofessional.
Comments:
Posted by ringostar on 2008-10-17:
That's pretty quick to get a title, in Minnesota it takes 3+ months to get a title. Godd luck with your car
Posted by GenuineNerd on 2008-10-17:
What make and model is the car? Have you had an independent mechanic inspect it prior to purchase? Do you have a warranty or service contract on it?
Posted by TC78 on 2008-10-18:
Over 2 months in the State of VA is definitely not quick to get a title. You should have it within 30 days with no problems. I have heard numerous bad things as far as titles go with this dealership.
Posted by Maria Holloway on 2012-01-24:
The dealers in VA have up to 3 months to get you title by law, if they can't provide you one, you can return it and get your full money back.
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