Collision Centre of Memphis II Complaint - Did Sorry Body Work And Lied To Insurance Company

Review by Ours towing on 2008-10-17
MEMPHIS, TENNESSEE -- They said they fixed my 2001 Jeep Cherokee that had front end damage. Three months later the radiator started to leak. The insurance adjuster came out and said it had been damaged in the accident and wrote a supplemental repair order. It took 3 weeks for AIG to issue a check. I took it to Ventura in Memphis TN because of Collision Centre of Memphis II poor attitude and sorry work. Ventura Auto pulled the radiator and grill. There was a hole in the radiator where the seriously bent cross member had punctured it. The cross member appeared to have been freshly painted, but it was damaged so bad the radiator alignment pin was broken. The air conditioner coil was damaged where the grill hit it and could be seen from outside the NEW grill. They give you a worthless lifetime warranty on their poor work. I would never take it back to them for more of the same sorry work. I told them this and they called AIG insurance and told them the damage was not done in the accident.

The never saw the Jeep the second time. How could they say this? I have cancer and do not want to spend the rest of my life going to their shop. I would not recommend them to anyone.

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