Sears Complaint - Bad Business Policy
The Sears store in Norwich NY is closing. I went in there to purchase a wall oven. They had the one I wanted out, and available for sale. I asked one of the workers to purchase it. He took the tag off of it, and proceeded to ring it up. The stainless one did not come up in the system (that is the one on the floor,and the one that I wanted), but the white and the black ones were in the system, however the store did not have either of them in stock.
The salesperson said that he could not sell it to me, that he would have to destroy it, and proceeded to get the hand cart to take it to the back. I said that I had cash, and wanted to purchase it, and they could just put it in my car. He said NO, and that I could not purchase this, and put it in the back.
I have called customer service, and many other Sears numbers, all for nothing...the store is closing 10/24/08... Please Help!!