Wal-Mart Complaint - Rude Customer Service To A 5 Yr Old
MT VERNON, WASHINGTON -- My daughter took my 5 yr old grandson to a Vision Center in the Walmart Store in Mt Vernon Washington. They needed to pick up his glasses. They went in the Vision Center As my 5 yr grandson is a little shy as this is a new experience for him he's wide eyed,and he is excited ,about getting his new pair of glasses. Here Comes Diane the Walmart Vision Center employee She told my grandson "Can you see better with them or without them . She was in a grumpy mood, my grandson froze and didn't respond.
Then she said it louder "CAN YOU SEE BETTER WITH THEM OR WITH OUT THEM" as if he is now deaf. In a rude and condescending manner Diane Walmart Vision Center Employee Mt Vernon Wa. Told my daughter "DOES HE SPEAK ENGLISH. DOES HE SPEAK ENGLISH IN A ANGRY TONE OF VOICE. my daughter tells Diane Walmart Vision Center Employee , of course he does. my daughter tells my 5 yr old grandson "tell her if you see better with them them or without them ",and he looked at diane, and nodded yes .
At this point 5 yr old grandson is now terrified . Diane Walmart Vision Center Employee Mt Vernon Wa. Grabbed her paper work in a disgusted manner, and Stated "YOU KNOW THEIR IS A CHARGE FOR THIS". Yes my daughter responds as she is getting her Visa card out of her purse and Diane tells her RUDELY "IS THAT A DISCOUNT CARD" by then my daughter has had enough, and tells her the "insults continue and your behavior is hurtful towards me and my child." As my 5 yr old grandson looks on.
That makes Diane WALMART MT VERNON VISION CENTER EVEN ANGRIER " I DONT KNOW WHAT YOUR PROBLEM IS BUT I SEE THOSE KIND OF PEOPLE EVERYDAY I DON'T KNOW IF THEY SPEAK ENGLISH OR SPANISH. OR WHAT LANGUAGE THEY SPEAK. By then my daughter just wanted out of the Vision Center. The experience for my 5 yr old grandson was a sad experience he experienced rude, derogatory and condescending behavior at the hands of Diane Walmart Vision Center Employee Mt Vernon Wa.