Mossy Nissan of El Cajon Complaint - Bad Business Ethics - Service
EL CAJON, CALIFORNIA -- I entered into a contract with Mossy Nissan of El Cajon trading in my 1998 Siverado Truck. 3 weeks later, I get a phone call that they are having trouble financing me. Not to worry though, they carry their own contracts and as long as I agree to a higher interest rate that what is listed on my signed contract, I will be financed. After reading my contract, it clearly states I do not have to agree to new terms once the contract is signed. I called back and told them this. 37 days into the contract, I am now forced to make 2 vehicle payments. One on the truck used as trade in since they never paid off the existing loan per the signed paperwork, and one on the new vehicle since per the contract, that payment is due. Further, I get a RUDE phone message stating I needed to make arrangements to bring back the vehicle since they did not want to do business with me. Since I refused to give them more money (as if $7000.00 downpayment was not enough) they don't want my business. They say financing is the problem yet they advertise they carry their own "in house" financing. This was even told to me directly from their finance department. In other words, it's their way or the highway. This is considered unfair and deceptive business. Now I can add attorney fees to this because I just hired a lawyer. After all, a contract is a contract no matter who signs. Dealership or not. They expect me to abide by their contract and I expect the same from them. How many others have been taken advantage of? What a Way to make your customers happy Mossy Nissan. Like most believe, there is such a thing as Karma.