Autumn Lakes Complaint - The apartments are filthy, they are infested with roaches.
HOUSTON, TEXAS -- I havw been living in this apartment for 50 days and on day 5 of my lease I complained to the manager about roaches and she promised to have someone come out and bomb it for us, it never happened. The exterminator comes ever Thursday and he has only been there once. I went in again and talked to the assistant manager about roaches again, and she informed me that the apartment located directly behind was infested with roaches. Therefore, I have not paid my rent because I feel that I am paying for roaches, that wasn't in the contract. We have asked for another apartment,which is all we want but she refuses to do so. We are in a two bedroom and my kids are afraid to go to the bathroom at night because the bathroom near the kitchen is filled with roaches. I just think that if I have to pay that much for rent I should be able to live comfortable. That is all I want, another apartment and I would not have a problem paying the rent. The managers should be able to handle this situation better than this.