Thrifty Complaint - Poor Customer Service
LAUDERDALE LAKES, FLORIDA -- Thrifty is the worst rental company I have ever dealt with. I went to the thrifty located at 2300 N State Road 7 Lauderdale Lakes, FL 33311. I had reservations online when I went in to get the car they swiped my credit card and held a $345 deposit even though they knew they had no cars available for me. I went back four (4) more days trying to get the car, they still didn't have the car available. Both the manager, owner and customer service treated me disrespectfully because of their incompetence.
I would NEVER recommend them to anyone and I definitely will be spreading the word about their unprofessionalism, poor customer service and there unwillingness to fix their own mistakes.