Garden State Honda Complaint - They Are Real Thieves
CLIFTON, NEW JERSEY -- These guys are scums. They got an advance down payment from me and when I went in to buy the car the next day they said that I need to purchase an insurance program from them or otherwise I wouldn't get a loan. They made me pay $3000 for that insurance for 3 years and said that the unused part is refundable anytime. Now I have completed my car payments in a year and applied for a refund of the unused part, but they won't do it. They made me wait for 2 hours in the office and then asked me come again. The next time they made me wait another couple of hours all to just have a couple of forms filled out. Now it has been more than 3 months since I applied for the refund and they still haven't refunded and they won't even return my phone calls. This is plain right stealing money. Wonder why Honda even allows them to have a dealership. Be careful when you deal with them. They are simply thieves.
And their new claim about new management is total crap. Its still the same level of service as I heard from a friend who went there to inquire about the price for an Accord.