Ohio Attorney General Complaint - home depot piqua ohio
As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
BACK IN FEB/03 I WENT TO HOME DEPOT AND BOUGHT A DRILL AND SAW CORDLESS KIT FOR 99.00 PLUS TAX WHICH CAME UP TO $105.00 AND SOME CHANGE.AFTER A FEW MOUNTHS I RETURNED THIS ITEM DO TO BEING DEFECTIVE.I TOOK IT BACK WITH A SALES SLIP AND PURCHESED ANOTHER ONE,BUT IT HAD A FLASHLIGHT INCLUDED SO I PAID THE DIFFRENCE,AGAIN WITH CASH MONEY.THE STORE GAVE ME A CREDIT OF 105.00 AND CHANGE,PLUS I PAID THE DIFFRENCE AGAIN IN CASH.I NEVER USEDTHIS ITEM,,STILL IN BOX AND RETURNED IT BACK TO THE STORE ALONG WITH SALES SLIP.I WAS GIVEN 21.00 DOLLARS IN CASH AND THE REST IN A STORE CREDIT CARD THING.I PAID CASH MONEY FOR THESE ITEMS AND EXEPECT CASH BACK.THIS STORE IS NOT STICKING TO THEIR RETURN POLICY,,I DONT WANT ANYTHING ELSE FROM THIS STORE EVER AGAIN. SOMETHING NEEDS TO BE DONE FOR I FILL THIS STORE IS RIPPING COUSTOMERS OFF BAD BY GIVING THEM A STORE CREDIT INSTEAD OF CASH WHEN CASH WAS PAID TO START WITH. I COULD HAVE USED MY MONEY BACK AND WENT TO ANOTHER STORE AND BOUGHT WHAT I WANTED TO AND NOT HAVEING TO BUY FROM HOME DEPOT.
As a resolution, I would like the following:
CLOSE ALL THESE STORES,,,LET ME RETURN MY CREDIT CARD THING THEY GAVE ME BACK TO PIQUA OHIO STORE,AND GET MY HARD EARNED MONEY THAT I GAVE THEM TO START WITH.
Please contact me if you need more details regarding this incident.