Qwest Informative - Wonderful Customer Service
SALT LAKE CITY, UTAH -- I was so impressed with the customer service we received from Qwest. Maybe it's because we've recently moved from the East where customer service seems to be non-existent. I had several patient and helpful technicians on the phone and 2 that came to my home that couldn't have been more polite or helpful. One stayed on the phone with me for 45 minutes... even calling a different company for me and doing a 3 way call while we tried to make our old modem usable. I also had a technician come to our home only to find that his service was no longer needed. He was not only polite, but helped us figure out the next step and offered information about other products and services that we would need. I was very impressed. Thanks Qwest.