Old Navy Complaint - Poor Online Service - Online Service, So Bad!
MASSACHUSETTS -- I have read the reviews on this site for Old Navy, and I see that several other people have felt my pain with online shopping at Old Navy. I ordered $50.00's worth of merchandise. Three days later I received an email stating everything except a four dollar skirt was sold out. They never gave me the chance to cancel the order, (I emailed back ASAP to cancel, they already shipped). So I did have to drive all the way to the store to return this skirt, (the shirt and shoes were s/o so I had nothing to now wear with said skirt). I sent another email complaining about the fact that they don't give you a chance to re-shop, coupons, or a cancellation option.
All they said was that merchandise is limited, even if it says they have it in your size. They then offered me 10% off my next online order.
Thanks guys, but you lost my service!