DHL Complaint - DHL Incpapable Of Carrying Out The Mission
I sent a package Overnight for Saturday delivery. The package was needed by a senior member of my company for meetings he was going to be in Italy for (he was leaving Sunday). Instead DHL sent the package to Orlando.
When I called to track the package on Saturday, I instructed them to deliver the package back to Jacksonville immediately for early Monday delivery. Well guess what, they delivered the package to the original address on Monday instead costing us critical time.
I tried to call the corporate headquaters, guess what, you cannot get the phone number for the headquarters on the website. I guess this was happening all to frequently.