HSBC Complaint - Misleading Ads And Low Tricks To Hold Your Money
NEW YORK -- Stay away from this product. Nobody is there for you to give you answers, they expect E-accounts to be E-neficient.
I deposited my money and was mislead by the "no minimum term" disclosure in this link https://www.us.hsbc.com/1/2/3/personal/savings. When I went to withdraw money by ATM could not get the amount I wanted. Went to the window (terrible long faces) and the teller told me I had to do it online. Decided to close the account because I needed the money and had to call to find out I have to email them and wait for them up to 48 hours for them to get back to me and tell me what to do.
This is the response:"Your request has been forwarded to our Online Processing Center. Please allow 2 to 3 business days for the account to fully close. The
remaining balance will be mailed to the address listed on your account
within 7 to 10 business days." That is about 15 of wait since I started claiming my money. And more: "any accounts closed within the first 6 months of opening
will be assessed a fee."
Great!!!! They can charge for their time, but mine is worth nothing. American, beware of these things, add up and all these bailed out by your pocket banks are playing scams one way or the other. ING allows you to move money from one bank to the other for free, the rate is about the same I think and you get the clearance in two days.
I thought I could start a relationship with this bank but e-trade is the new play ball with the customers. I sent emails to all my friends making them aware of this trap and also the FDIC and Feds. Saving accounts are not CD! We should not pay penalty for using our money!