OPEX Communications Complaint - slamming - long distance services
ELK GROVE VILLAGE, ILLINOIS -- We had OPEX for several years and liked them for long distance service. They are a subsidiary of Global Crossing. They became increasingly nasty of late, and we called to cancel them the first week of October, 2003. They told us that was fine and we paid a final $24.00 long distance bill. Then we moved and received a dun letter online for $80. We disputed this claim since we felt they kept us on their service and charged us through December. They claimed not, and turned us over to all three collection bureaus.
We paid the $80 under protest, and find now that we are still listed as Global Crossing customers for long distance services. Nasty company, nasty service.