Finicity Complaint - Bad Policy - Mvelopes

Review by vinleb on 2008-10-28
I signed up for a free 60 day trial. Everything I received from them after I signed up verified that it was 60 days. They pulled a $129.60 subscription fee from my account after only 30 days.

I live chatted with customer service and was told that it was their mistake and that the money would be refunded in 4-6 weeks.

When I complained that having to wait 4-6 weeks for a significant refund that was totally due to their ineptness was not fair I was repeatedly told that the policy for refunds is 4-6 weeks and that no matter what I did or who I spoke to it would be 4-6 weeks period.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.