Budget Rent-A-Car Complaint - Never Use Budget Truck Rental
NASHUA, NEW HAMPSHIRE -- Never use budget. I booked on line two weeks ago and call the local budget office(the one in Nashua) 48hr ago to confirm it. When I went to pick up the truck, they said they don't have the truck there. So I told them that I booked it online and confirm it day before. She said that the head office does not always let them know of the booking. So I asked her then how come you didn't tell me when I call you yesterday. She simply said that she is sorry. So I end up renting it from UHAUL, which is great.
Next day, I call the head office of budget and complain them about this incident and they simply said that they don't guarantee a truck when you book on line. Then what is the point of having this stupid system.