PayPal Complaint - No support/won't cancel
BONHAM, TEXAS -- I tried to solve not being able to use my PayPal account over the phone at the 800 number listed. The woman I spoke to understood very little English and was completely unable to resolve the problem. She pretended to understand what I was saying by saying "yes" "ah ha" but then would ask me for information I had already given her. I have no idea what country she was in or was from. I spent 30 minutes cell phone time trying to resolve the problem, finally gave up.
After I gave up I sent the July bill paid in full ($29.99) with a letter enclosed asking them to close my account. They ignored the request and sent me another bill with a $15 late fee on a zero balance. Trying just to be done with them I sent them the $15 late fee. Not good enough they sent me another bill of a $15 late fee on the late fee. I'm not sending these crazies anymore money but they keep sending me more bills with late fees on top of late fees. Haven't charged anything with them since June and haven't had a balance since July but they keep sending those late fee bills. I filed a complaint with the Texas Attorney General so we will see.