Pelton Design Complaint - Pelton Design is a NoGo
MEDINA, OHIO -- Pelton Design should be a chosen builder for those that:
1. Have absolutely no regard for a time line. If the buyer does not care if the project takes 6 months to 2 years.
2. Has no interest in updates as to how the project is progressing.
3. Has a nearly unlimited budget for costs running over the anemic allowances (only one thing came in budget and that was the brick, they were a close-out).
4. Loves the general feeling of being taken advantage of. Pelton does build a nice home but completely lacks any sort of organization with any actionable standard operating procedures.
If the smallest hiccup occurs, they are baffled and have difficulty recovering. They promise the moon in the beginning but soon loose your number as soon as the deposit check clears.
A total lack of communication, motivation, good intentions, and any regard for customer satisfaction makes Pelton Design a non-choice for home buyers.