Dormia Mattresses Complaint - Horrible Customer Service
I had wanted a Dormia matress for a long time. When I found out the Mall stores were going out of business I was escatic that I might be able to afford one. But to my dismay, they were all sold out so I called the online number to order one. A nice man, matched the price we found in the store. I thought we were so lucky, but I was wrong. Not only did it take forever to deliver, but the foundation that we paid for, was not delivered. They apologized and placed the order for the foundation.. it has been over two months and we have no received it. We called daily and we were assured it would come shortly.
Finally, one day I called demanding the tracking number ( which we were never given) and actually got yelled at! The man had the adaucity to tell me I should have called sooner. Even though we called about three times a week. Save yourself the hassle.. go to Macys.
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