Wired Plastic Visa Debit Provided By Centennial Bank Informative - Good Company Gone Bad
SALT LAKE CITY, UTAH -- Hi all I'm writing this because I am a current holder of the Wired Plastic Visa Prepaid Debit Card. I've been a customer with them since January of last year. I applied for this card because my bank at the time wouldn't issue me a new debit card and I needed convenient access to my money so that's what brought me to this company. I've had only one major problem up with double transactions leading to a negative balance in July of last year.
Well here goes. I was originally set to move to a different town this coming week but the place I'm moving to requires information directly from the current bank you have and obviously wired plastic is my current bank. Well when it comes to faxing needed information they like to play around and lie and say they sent the fax when it really was never sent. I had to renew my 30 day move out notice at my current apartment because of these incompetent people. Both the person in charge of the apartment applications and myself have been asking for the average balance of the past 6 months for this entire month.
This wouldn't be such a big deal if this wasn't required as part of the apartment application process. I would call and call to see if it was sent and I would get told repeatedly that no one was there to answer the fax. I found out that what I was being told was a lie. I called up the apartment place I applied for and I was told that the fax machine is never turned off and faxes go through regardless of time or day. So my advice to people who are in situations that require financial places to be contacted directly do not get this card.
Having this card will only hurt you when you are in third party communication situations. I just hope that these idiots will learn how to operate a fax machine so that my apartment application process can finally continue.