Time Warner Cable Complaint - If You Have A Choice, Do Not Waste Your Money Or Time With Time Warner Cable
YORBA LINDA, CALIFORNIA -- I don't know where they are holed up in, but their service was pretty bad. this was the first time I called, I called them upon my moms request about our digital cable service. We returned the cable box because it did not work, and because of that they need to charge us more per monthly. that is fine, but she would not explain why the difference when I asked. I had to hold the representative hand and ask her in step by step why it was so.
She was getting worked up about having to explain, which I believe is her JOB to do, but anyway, when I stated that the people who took the box back should have processed it and changed it, she wouldn't admit it was THEIR fault and kept giving me such unprofessional attitude. Our area is currently being monopolized by them, I am going to change to another service as soon as another more reliable and professional company sets up shop.
DO NOT SIGN UP WITH THEM IF YOU HAVE THE CHOICE. YOU WILL DEFINITELY REGRET IT.