CIGNA Corporation Complaint - They Canceled Coverage On My Child And Didn't Inform Me! Then "Lectured Me"
My college Senior, aged 22, faxed in her class schedule. She's a rather bright, honors student - certainly capable of faxing. They apparently "never got it" and simply CANCELED HER INSURANCE. I NEVER RECEIVED ANY NOTIFICATION!!! When the dentist informed me that she was not covered (though they still managed to deduct it from my paycheck!!!!)
I called Cigna. The first lady was nice and the second, younger one was rude, unhelpful and LECTURED ME that it was MY fault that they are incompetent!!! And btw - NOTHING is ever covered... And they take AGES to pay the Doctors and Dentists - who then simply come after you.
I would RUN RUN RUN RUN RUN from this insurance company if you are deciding!!!